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Return & Refund Policy

Chiuin Hair Return Policy

Retail Items are returnable if You Don't like our hair. Chiuin guarantees that accept return or exchange if you do not satisfy our hair product within 5 days after the order status is delivered.

Instruction For Return Or Exchange

1. Any return or exchange should be made within 5 days after the order status is delivered.

2. The returned or exchanged hair must be in its original condition. NOT used, permed, dyed.

3. Customers can send returns to the return address we gave you. Once we receive the returned hair as its original condition, we will refund it to your account.

4. If we send the wrong item, Chiuin Hair will pay the shipping cost.

5. Customer will pay the shipping cost if because of dislike the hair you just received.

Processing Of The Return Or Exchange

1. Contact us within 5 days after the order status is delivered, If you want to return or exchange

2. Send us your order number, your name and product photos.

3. Chiuin customer team will offer you a return address .

4. Once receive the hair in its original condition, we will fix refund or exchange.

Contact Info

Whatsapp/Text :  +86 13556377655      
Email: chiuin@outlook.com
Get in touch !